Refurbished R, A, B, C, D Grade mean?

So what does Grade R, A, B, C, D Refurbished mean?

Grade A laptop

Refurbished R, A, B, C, D Grade mean? The condition of graded refurbished products is open for criticism by suppliers within the trade. You do have to be very careful when purchasing graded IT equipment and guarantee that you are aware of exactly what you are getting for your cash. Below are some videos, pictures, and descriptions of what each grade type will look like. I have uploaded pictures of Grade A, B, C, D, of computers, laptops, and tablets.

I have updated this post to include what a fully skinned grade R laptop will look like.

Refurbished A B C D will definitely have a price difference between each grade.

Many customers choose to buy refurbished for one of 2 reasons,
save money and be environmentally respectful. To help potential buyers understand precisely what they are buying, we updated our blog post to show more clarity on our grade system.

Many essential suppliers have a grading guide to what they class as different grades are usually provided right on their website. Make sure you ask if they are not transparent in this regard.

Here is a video you can watch to better explain what grade A will look like.

This video shows Grade A laptops with a skin

Here is another video of what a fully Grade A laptop refurbished Grade R will look like with a skin. Now a skinned laptop has stickers on it to make them look new. They don’t hurt the laptop but they are somewhat noticeable. Take a look a the video below of a fully skinned laptop. See if you can spot the stickers/skin.

Refurbished Grade A B C D is an industry-standard way to describe what to expect of a computer product in the secondary market. This builds confidence in the customer’s mind on what to expect.

Which refurbished grade is going to work for you?

Below is a chart with the results of my survey with customers and their expectations. on what Grade A B C D means to them when buying refurbished and used computers laptops and desktops.

This is entirely dependent on your personal preference. If you are quite picky about your used equipment, then I would stick with grade A. Is this going to be a gift, then Grade B will work. Want something cheap and don’t care about scratches and scuffs then Grade C will work for you. I need the parts out of the system then Grade D would be great for you.

Refurbished grades help you understand the quality of a refurbished product from a cosmetic and functional standpoint — cosmetic meaning if it has marks, scuffs or scratches, and to what extent. Below is the most common understanding of grades. This is the Filmar Technologies Equipment Grading Classifications and Descriptions

Grade “NEW”- Grade NEW Item will be New in the Box Sealed Unopened Product with all accessories, adapters, and cables.

Laptops

• • Grade “R”- Grade R Item will be New in the Box or Brown box (like new condition)
    Here is a link to some sample pictures of what a Refurbished Grade R product will look like.

• • Grade “A”- Grade ‘A’ laptop classification is reserved for units that show evidence of very light previous use. Any wear on a Grade A Laptop unit, including housing and external surfaces (i.e. cover / lid and keyboards) is associated with standard minimal use. Grade A units may have very minor scuffing and / or minor abrasions with light wear on keyboard from light standard previous use. Grade A Laptop screens will NOT feature scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Grade A Units will only feature the standard / minimal wear and tear associated with a used laptop.
  • It’s an exceptional version of a used laptop. Only minor signs of wear or tear. Very mild scuffing on the base is a possibility.
  • It is Perfect for direct Retail engagements – This unit quality should bring a premium in price.
  • Hinges and latches have Minor surface blemishes or minor wear or shine on corners and edges.
  • The keyboard and Trackpad have very light wear or shine.
  • It has No Visible Defect on the Screen.
  • The Cover/Case/Base has very minor surface blemishes, Minor wear to the feet on the base and Light wear around the edges.

Here is a link to some sample pictures of what a Refurbished Grade A product will look like.

• • Grade “B”- Grade B laptops are fully tested and fully functional but subject to have: scratches on the laptop body and may feature more excessive unit housing and/or external surface wear than Grade A units, including scratches on cover/lid and heavier wear on keyboards. Grade B laptops may feature one or several small dings or dents on covers and/or small paint chips on the surface. Grade B Laptop screens may feature uneven light diffusion in the screen and may feature subtle blemishes. Grade B Laptops will not feature cracks or dead pixels on screens, but may feature slight scratching on screen.
  • It has  Minor scratches or scuffing and minor discoloration from tags that were removed.
  • Minor blemishes or scuffs which cannot be seen when the screen is on and Light pressure marks.
  • Keyword has minor wear or shine and Minor surface blemishes.
  • The latches and hinges Scratching or scuffing from normal wear and No cracks, chips or functional impairment.
  • The bezel has Minor surface blemishes.
  • It is good for all Users.

Here is a link to some sample pictures of what a Refurbished Grade B product will look like.

• • Grade “C”- Grade C laptops are fully tested and fully functional but may feature: multiple and / or excessive scratches on laptop body, large paint chips, dents or dings on housing and external surfaces. Grade C Laptops will often feature broken hinges/latches and Grade C Laptop screens may feature uneven light diffusion in the screen, screen blemishes and / or dark marks in screen. Grade C Laptops will feature moderate to aggressive heavy wear from previous use.
  • The cover/case/base has medium scratches, scuffing, or denting Damaged or missing small plastic trim panels or feet Medium discoloration.
  • The screen has some minor blemishes that can be seen when the screen is ON and a few dead pixels and Light pressure marks.
  • The Keyboard/Trackpad has major wear or shine with worn lettering medium scratches, scuffing or minor denting, cracking, and pressure marks.
  • The latches and hinges have Medium to major scratches and are Cracked, broken, or loose but fully functional.
  • The Bezels have medium cracks, the Rubber trim is missing or broken and there are medium scratches or scuffing.
  • It is Marketed to specific users or purchasers of past records.

Here is some video on what diffusion in the screen and what makes them Grade B.

Here is a link to some sample pictures of what a Refurbished Grade C product will look like.

• • Grade ‘D’ Grade “D” Products are defective Non- Working or Cosmetically flawed beyond repair. Units are to be used for parts only. These units can never be returned.
  • It has Major scratches, dents, and discoloration Moderate to major cracks, and Broken-off or missing panels.
  • The Screen has Major discoloration or pressure marks Dead pixels Major scratches or scuffing.
  • The keyboard and Trackpad got some major wear or shine causing illegible keys and major denting, cracking, or chipping.
  • Latches and hinges are Broken, missing, or non-functional.
  • The Bezels are Broken, missing or non-functional.
  • It is usually sold as parts or “to be repaired.
    Here is a link to some sample pictures of what a Refurbished Grade D product will look like.

PCs / Desktops / Workstations

• • Grade “R”- Grade R Item will be New in the Box or Brown box (like new condition)
    Here is a link to some sample pictures of what a Refurbished Grade R product will look like.

• • Grade “A”- Grade A PCs will have no deep scratches, cracks, paint chips, or broken/missing pieces. (like new condition)
    Here is a link to some sample pictures of what a Refurbished Grade A product will look like.

• • Grade “B”- Grade B PCs are fully tested and fully functional but subject to have: light scratches on external body and may feature more excessive unit housing and/or external case wear than Grade A units, including wear on case / lid. Grade B PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
    Here is a link to some sample pictures of what a Refurbished Grade B product will look like.

• • Grade “C”-Grade C PCs are subject to have multiple scratches, large areas of paint missing, severe dents and may feature brokenhinges / latches
    Here is a link to some sample pictures of what a Refurbished Grade C product will look like.

• Grade ‘D’ Grade “D” Products are defective Non- Working or Cosmetically flawed beyond repair. Units are to be used for parts only. These units can never be returned.
  Here is a link to some sample pictures of what a Refurbished Grade D product will look like.

LCD or LED Displays /Monitors : Displays

• • • Grade ‘A’ Display classification is reserved for units that show evidence of very little to no previous use. Any wear on a Grade A Display, including housing/frame and/or external surfaces (i.e.frame) is associated with standard minimal use. Grade A units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use. Grade A Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
  • • Grade “B”– Grade B Displays are fully tested & fully functional subject to have: scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. Grade B Displays screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. Grade B Displays will not feature cracks or dead pixels on screens, but may feature slight scratching on screen surfaces from moderate use or wear.
  • • Grade”C”– Grade C LCD monitors are fully tested & fully functional subject to have: multiple scratches on body, large paint chips, large cracks on the body, loose/wobbly base, dark spots on the screen that exceed .5 inch in diameter, uneven light diffusion, light scratches on screen up to 2 inches, no more than 5 dead pixels.
  • Grade ‘D’ Grade “D” Products are defective Non- Working or Cosmetically flawed beyond repair. Units are to be used for parts only. These units can never be returned.

Despite any impurities, Refurbished R, A, B, C, D units described above will be fully functional ( Except Grade D )

Tablets & Ipads

• Grade ‘A’ Like new, very minor wear; Light/fine scratches on screen, Scratches must be shallow and not catch on your fingernail when you rub it across the screen.The scratch should be hard to view and require tilting the iPad with a bright light in order to see them.

• Edge around the glass must be free of visible dents nicks and scratches with the one exception being light scratching around the power port.

• • The back plate may have light/fine scratches including the Apple logo. Discoloration, do to pit, scrape, scratch or dent must be less than a quarter inch in diameter.

• • Grade “B”– Grade B Displays are fully tested & fully functional subject to have: scratches on body, small paint chips, minor cracks on body. Grade B Displays screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. Grade B Displays will not feature cracks or dead pixels on screens, but may feature slight scratching on screen surfaces from moderate use or wear.

• • Grade”C”– Grade C Tablets, monitors, All in one units are fully tested & fully functional subject to have: multiple scratches on body, large paint chips, large cracks on the body, base scratches, dark spots on the screen that exceed .5 inch in diameter, uneven light diffusion, light scratches on screen up to 2 inches, no more than 5 dead pixels.

• Grade ‘D’ Grade “D” Products are defective Non- Working or Cosmetically flawed beyond repair. Units are to be used for parts only. These units can never be returned.

Note:Please Read the FILMAR COMMENT: and ITEMS MISSING: in each item’s product description. Despite any impurities, all of the units described above will be fully functional ( Except Grade D )

I want to point out that you can make laptops go from Grade “B” to Grade “A” just by cleaning them up. This video below shows exactly what I am talking about. You can see the blemishes disappear in the video.

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We are a team of experienced IT pros. With 20+ years of experience. We have strong technical skills in desktops, laptops, LCD’s, networking, barcode scanners, Point of sale equipment, scanner and copier technology. Please leverage our inventory, talents, and resources to your advantage. If you have any questions, I am here to help.

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• • For more information or for inquiries of any kind, please call (586) 580-2524 or email hello@filmar.com.
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