Refurbished R, A, B, C, D Grade mean?

Refurbished R, A, B, C, D Grade mean?

So what does Grade R, A, B, C, D Refurbished mean?

Refurbished what does grade a b c d mean in refurbished IT

Refurbished R, A, B, C, D Grade mean? The condition of graded refurbished products is open for criticism by suppliers within the trade. You do have to be very careful when purchasing graded IT equipment and guarantee that you are aware of exactly what you are getting for your cash. Below are some videos, pictures, and descriptions of what each grade type will look like. I have uploaded pictures of Grade A, B, C, D, of computers, laptops, and tablets.

I have updated this post to include what a fully skinned grade R laptop will look like.

Refurbished A B C D will definitely have a price difference between each grade.

Many customers choose to buy refurbished for one of 2 reasons,
save money and be environmentally respectful. To help potential buyers understand precisely what they are buying, we updated our blog post to show more clarity on our grade system.

Many essential suppliers have a grading guide to what they class as different grades are usually provided right on their website. Make sure you ask if they are not transparent in this regard.

Here is a video you can watch to better explain what grade A will look like.

This video shows Grade A laptops with a skin

Here is another video of what a fully refurbished Grade R will look like with a skin. Now a skinned laptop has stickers on it to make them look new. They don’t hurt the laptop but they are somewhat noticeable. Take a look a the video below of a fully skinned laptop. See if you can spot the stickers/skin.

Refurbished Grade A B C D is an industry-standard way to describe what to expect of a computer product in the secondary market. This builds confidence in the customer’s mind on what to expect.

Which refurbished grade is going to work for you?

Below is a chart with the results of my survey with customers and their expectations. on what Grade A B C D means to them when buying refurbished and used computers laptops and desktops.

This is entirely dependent on your personal preference. If you are quite picky about your used equipment, then I would stick with grade A. Is this going to be a gift, then Grade B will work. Want something cheap and don’t care about scratches and scuffs then Grade C will work for you. I need the parts out of the system then Grade D would be great for you.

Refurbished grades help you understand the quality of a refurbished product from a cosmetic and functional standpoint — cosmetic meaning if it has marks, scuffs or scratches, and to what extent. Below is the most common understanding of grades. This is the Filmar Technologies Equipment Grading Classifications and Descriptions

Grade “NEW”- Grade NEW Item will be New in the Box Sealed Unopened Product with all accessories, adapters, and cables.

Laptops

    • Grade “R”- Grade R Item will be New in the Box or Brown box (like new condition)
      Here is a link to some sample pictures of what a Refurbished Grade R product will look like.

 

    • Grade “A”- Grade ‘A’ laptop classification is reserved for units that show evidence of very light previous use. Any wear on a Grade A Laptop unit, including housing and external surfaces (i.e. cover / lid and keyboards) is associated with standard minimal use. Grade A units may have very minor scuffing and / or minor abrasions with light wear on keyboard from light standard previous use. Grade A Laptop screens will NOT feature scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Grade A Units will only feature the standard / minimal wear and tear that is associated with a used laptop.
      Here is a link to some sample pictures of what a Refurbished Grade A product will look like.

 

    • Grade “B”- Grade B laptops are fully tested and fully functional but subject to have: scratches on laptop body and may feature more excessive unit housing and/or external surface wear than Grade A units, including scratches on cover / lid and heavier wear on keyboards. Grade B laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface. Grade B Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. Grade B Laptops will not feature cracks or dead pixels on screens, but may feature slight scratching on screen.
      Here is a link to some sample pictures of what a Refurbished Grade B product will look like.

 

    • Grade “C”- Grade C laptops are fully tested and fully functional but may feature: multiple and / or excessive scratches on laptop body, large paint chips, dents or dings on housing and external surfaces. Grade C Laptops will often feature broken hinges/latches and Grade C Laptop screens may feature uneven light diffusion in the screen, screen blemishes and / or dark marks in screen. Grade C Laptops will feature moderate to aggressive heavy wear from previous use

Here is some video on what diffusion in the screen and what makes them Grade B.

 

Here is a link to some sample pictures of what a Refurbished Grade C product will look like.

    • Grade ‘D’ Grade “D” Products are defective Non- Working or Cosmetically flawed beyond repair. Units are to be used for parts only. These units can never be returned.
      Here is a link to some sample pictures of what a Refurbished Grade D product will look like.

 

PCs / Desktops / Workstations

    • Grade “R”- Grade R Item will be New in the Box or Brown box (like new condition)
      Here is a link to some sample pictures of what a Refurbished Grade R product will look like.

 

    • Grade “A”- Grade A PCs will have no deep scratches, cracks, paint chips, or broken/missing pieces. (like new condition)
      Here is a link to some sample pictures of what a Refurbished Grade A product will look like.

 

    • Grade “B”- Grade B PCs are fully tested and fully functional but subject to have: light scratches on external body and may feature more excessive unit housing and/or external case wear than Grade A units, including wear on case / lid. Grade B PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
      Here is a link to some sample pictures of what a Refurbished Grade B product will look like.

 

    • Grade “C”-Grade C PCs are subject to have multiple scratches, large areas of paint missing, severe dents and may feature brokenhinges / latches
      Here is a link to some sample pictures of what a Refurbished Grade C product will look like.

 

  • Grade ‘D’ Grade “D” Products are defective Non- Working or Cosmetically flawed beyond repair. Units are to be used for parts only. These units can never be returned.
    Here is a link to some sample pictures of what a Refurbished Grade D product will look like.

LCD or LED Displays /Monitors : Displays

      • Grade ‘A’ Display classification is reserved for units that show evidence of very little to no previous use. Any wear on a Grade A Display, including housing/frame and/or external surfaces (i.e.frame) is associated with standard minimal use. Grade A units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use. Grade A Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.

     

      • Grade “B”– Grade B Displays are fully tested & fully functional subject to have: scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. Grade B Displays screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. Grade B Displays will not feature cracks or dead pixels on screens, but may feature slight scratching on screen surfaces from moderate use or wear.

     

      • Grade”C”– Grade C LCD monitors are fully tested & fully functional subject to have: multiple scratches on body, large paint chips, large cracks on the body, loose/wobbly base, dark spots on the screen that exceed .5 inch in diameter, uneven light diffusion, light scratches on screen up to 2 inches, no more than 5 dead pixels.

     

    • Grade ‘D’ Grade “D” Products are defective Non- Working or Cosmetically flawed beyond repair. Units are to be used for parts only. These units can never be returned.

 

Despite any impurities, Refurbished R, A, B, C, D units described above will be fully functional ( Except Grade D )

 

Tablets & Ipads

  • Grade ‘A’ Like new, very minor wear; Light/fine scratches on screen, Scratches must be shallow and not catch on your fingernail when you rub it across the screen.The scratch should be hard to view and require tilting the iPad with a bright light in order to see them.
  • Edge around the glass must be free of visible dents nicks and scratches with the one exception being light scratching around the power port.

 

    • The back plate may have light/fine scratches including the Apple logo. Discoloration, do to pit, scrape, scratch or dent must be less than a quarter inch in diameter.

 

    • Grade “B”– Grade B Displays are fully tested & fully functional subject to have: scratches on body, small paint chips, minor cracks on body. Grade B Displays screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. Grade B Displays will not feature cracks or dead pixels on screens, but may feature slight scratching on screen surfaces from moderate use or wear.

 

    • Grade”C”– Grade C Tablets, monitors, All in one units are fully tested & fully functional subject to have: multiple scratches on body, large paint chips, large cracks on the body, base scratches, dark spots on the screen that exceed .5 inch in diameter, uneven light diffusion, light scratches on screen up to 2 inches, no more than 5 dead pixels.

 

  • Grade ‘D’ Grade “D” Products are defective Non- Working or Cosmetically flawed beyond repair. Units are to be used for parts only. These units can never be returned.

Note:Please Read the FILMAR COMMENT: and ITEMS MISSING: in each item’s product description. Despite any impurities, all of the units described above will be fully functional ( Except Grade D )

I want to point out that you can make laptops go from Grade “B” to Grade “A” just by cleaning them up. This video below shows exactly what I am talking about. You can see the blemishes disappear in the video.

Want to learn more?

Become a Filmar Reseller and get discounts on all our inventory. Sign up below https://filmar.com/become-reseller/

We are a team of experienced IT pros. With 20+ years of experience. We have strong technical skills in desktops, laptops, LCD’s, networking, barcode scanners, Point of sale equipment, scanner and copier technology. Please leverage our inventory, talents, and resources to your advantage. If you have any questions, I am here to help.

USA Warehouse:
14125 Simone Shelby Township Michigan 48315
Ventas en Español paras distribuidores
A+ Rating with the BBB
We have a 5 Star rating with Google
Read our reviews on Linkedin

Here is some contact info and questions:

    • For more information or for inquiries of any kind, please call (586) 580-2524 or email hello@filmar.com.
    • learn more about Filmar Technologies by going to our story page here.
    • To learn more about IT Asset Disposition (ITAD) business Check Out our LinkedIn in page https://www.linkedin.com/in/filmar/
    • Thank you

Details:

• Filmar 30 Day warranty
• Buyer pays Shipping
• Payment via wire transfer
• 3% PayPal Fees
• Sold on first come basis

Share this post

Comments (9)

  • Chuck Reply

    Glad you have the shop on line now, Phil. It is well organized and looks good too. And I appreciate your explanation of your grading system as well, although I note it’s not complete yet. For example, the iPads only have Grade A listed above, yet you have some marked as Grade “D”. So far, you haven’t explained Grade “D” on any of the categories.

    April 21, 2017 at 12:11 pm
  • Jmsdallas Reply

    Does any grade indicate a new battery?

    April 14, 2018 at 1:02 pm
    • Phil Biundo Reply

      Refurbished means good battery but does not mean new battery. What good means to me, the battery should at least be able to hold a charge of 45 minutes or more. Refurbishers are able to test this a few ways before the laptops go out the door.

      April 17, 2018 at 8:34 am
  • Kate Reply

    Hello, thanks for this report.

    Is there a comparison chart somewhere that lists the businesses that refurbish tech products? This would rank them on workmanship, value, price, etc.

    Haven’t found a place to read about such a study, but in this economy, purchasing previously-loved (yep, saw that somewhere) tablets, laptops, cell phones, desktops, etc., will soon become a necessity. Savvy tech types would benefit greatly from a review of refurb companies.

    May 29, 2018 at 4:16 pm
    • Phil Biundo Reply

      Kate, Thank you for reaching out. I think that is a great idea and will look into it.

      May 30, 2018 at 7:34 am
  • Robert Waite Reply

    All the grades seem to focus on the outward appearance but none talk about whether there are or were function issues. Are we to assume that all function issues have been corrected or were non-existent upon return from the customer.

    June 30, 2018 at 1:34 pm
    • Phil Biundo Reply

      Mr. Waite nice to see you here.

      Used, refurbished, off lease, and or used IT products should have a grade associated with it. If it does not have one, then I would NOT buy it. The Grade should be only associated with the cosmetic condition, and the product should be fully functioning regardless of the grade, but this is my perspective.

      I wouldn’t assume anything, and I would ask the seller these questions when buying anything with a grade. IT resellers/refurbishers try to accurately describe the condition of used and refurbished products, so you will know what to expect and that you will not be disappointed. Because IT Techs are humans with free will, rational thought, and independence of choice, occasionally I will find that their judgment of an overall grade or condition differs from seller to seller. Please let us know if have any more questions.

      Thank you

      July 16, 2018 at 9:50 pm
  • Phil Reply

    I have also put a much more detailed description of our product grading on this Blog Post https://filmar.com/2019/03/10/grading-of-computers-desktops-laptops-ipad-monitors-and-pcs/

    June 24, 2019 at 12:16 pm

Leave a Reply

Your email address will not be published.